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I dig this thread out for a little update:
It's been several days now.
I have committed all asked data TWICE, to both provided e-mail addresses.
Still no confirmation or appropriate update in the account.
I figure writing another mail will have no effect, so my best bet is to push the unpleasently titled thread in the General Discussion forum. Kind of sad...
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I just bought the Wave III Gladiator pack for $120 via PayPal more than an hour ago.
The returning MWO site said "please wait, processing" for several minutes, then I closed it.
The money has been transferred, but no appearance under "PACKAGES & PREORDERS", not even a confirmation E-Mail, which TBH is really trivial to implement.
Just a crashing website.
i immediately wrote a mail to support, but honestly how can it take more than one hour to at least respond to it? (I work in an IT corp with customer contact as well).
So ATM, I'm not exately sure if I got anything for the drained money.
As far as any information provided by MWO goes, I got nothing.
PGI, get your **** together concearning real money transactions and their robustness / confirmation if you want to avoid customer-scaring threads like this.
Edited by Paigan, 03 March 2015 - 12:00 PM.